Help · Support

How can we help?

Answers to common questions, how to move or delete your data, and a direct line to our team.

Move to a new iPhone

On the old iPhone, open Settings › Export & import › Export and choose Full backup. Save it to iCloud Drive or send it to yourself. On the new iPhone, install InExmora, open Export & import › Import and pick the file.

Not getting notifications?

Check iOS Settings › Notifications › InExmora is on, then open the app and go to Settings › App configuration › Sync. Bill reminders also need Settings › Bill reminders switched on.

Forgot a backup password?

Backups are encrypted with AES-256 using your password, and we never see it. Without the password the file cannot be opened. Make a fresh backup from your iPhone instead.

Delete your data

You are always in control.

Erase everything on your iPhoneOpen Settings › Erase all data and confirm with Face ID. Or simply delete the app.

Delete one itemSwipe left on any contact, category or payment method, or open a document and tap Delete.

Remove your device from our serverEmail privacy@inexmora.app with the device ID from Settings › About › Version. We delete the record within 30 days.

Details are in our Privacy Policy.

Write to us

We usually reply within two working days.

Or email us directly: support@inexmora.app